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Finland – April 2020: Tecnotree, a global provider of business support systems for the telecom industry, today announced that a leading provider of mobile telecommunications services across Africa and the Middle East has renewed its annual Managed Services agreement for Tecnotree’s BSS Suite of products, worth USD 2.5 million for one of its largest operations in Africa.
The renewal of the agreement reaffirms the 20-year relationship with Tecnotree and strengthens the ongoing commitment of both companies to accelerate the operator’s business growth as well as increase operational efficiency of its IT systems.
Apart from the key functionalities to help the operator maintain business as usual, manage business goals and improve revenues, the maintenance contract will continue maintaining the existing Tecnotree systems including Customer Lifecycle Manager, Wholesale Billing System, Convergent Billing System, Unified Product Catalogue, Trade Partner Portal, Prepaid Pin Management System, Closed Loop Feedback, and Mobile App.
Tecnotree is supporting the customer on a digital transformation journey from being a traditional Communication Service Provider to a Digital Services Provider and facilitating its vision of being fully prepared for digital disruption. Tecnotree solutions will enable digital experiences across all the operator’s business processes and channels along with delivering a consistent, seamless and personalized customer experience.
“It is a further confirmation of our strength and ability to support large operators based on our in-depth knowledge of their operations across Africa and the Middle East region and our understanding the ongoing customer requirements to stay ahead in the rapidly evolving telecom market,” says Sanjay Ketkar, Vice President responsible for Managed Services in Tecnotree. “This agreement is a testament of trust earned from two decades of partnership between our organizations. Technology combined with traditional values such as trust – the ‘true digital currency of the future’ are surely the right recipe for success of any innovative organization” he adds.
FURTHER INFORMATION Padma Ravichander, CEOtel. +97 156 414 1420 www.tecnotree.com
Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue. Tecnotree helps Communications Service Providers to transform their business towards a marketplace of digital services. Tecnotree empowers service providers to monetize service bundles, provide personalized user experiences and augment value throughout the customer lifecycle. With around 600 telecom experts, Tecnotree serves around 90 service providers in around 70 countries. Tecnotree is listed on the main list of NASDAQ Helsinki with the trading code TEM1V.