Our
Capabilities

Digital
Transformation

Empower your business with sustainable digital capabilities

Customer
Interaction/Deliveries

Harness future insights through end-to-end digital orchestration

Digital
Acceleration Services

Provide innovative offerings by bundling connectivity and building partner ecosystems

Managed
Services

Accelerate your business agility with our dynamic set of BSS applications

Business
Solutions

Our
Products & Services

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Digital Customer Lifecycle Manager

Mostly used by customer care agents and service center agents who front end customer care services to the customers

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Digital Enterprise Manager

Overlay connected to DCLM backend, have different views, screens and functions compared to DCLM

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Digital Task Management

Submodule in DCLM and DEM, used for logging and tracking complaints and issues coming from the users

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Digital Mylife Dashboard

Web-application for end users to manage their own services

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Digital Voice of the Customer

Enabling closed loop feedback to get the customer pulse in the form of satisfaction

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Digital Loyalty Manager

Manages subscribers' bonus points, reward and redemption of these points, enables partner loyalty programs

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Digital Order Management

Backend system which is activating subscriber's services through the network

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Digital Resource Management

Is this domain wise part of Order mgmt, although we have categorized it as separate product

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Stock Distribution Management

Stock Distribution management deals with resources movement across various locations

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Digital Catalogue Management

This is the heart of the BSS stack, and holds all products, offers and related technical artefacts, their pricings, taxes, discounts, etc

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Digital Online Charging System

Realtime charging platform managing prepaid charging

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Digital Wholesale Billing System

Billing system which handles roaming and interconnect settlements

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Digital Accelerator Platform

Underlying application platform which provide generic services to other applications

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Digital Business and Operations Dashboard

Web application used to view business and ops statistics, can connect to a host of data sources

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Artificial Intelligence and Machine Learning Engine

Backend system which provides required technical capabilities to create AI/ML based uses cases for other applications

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Digital Partner Management System

System to manage operator's partners, whose services they are providing or selling

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Digital Subscription Management System

To manage subscriptions lifecycle actions such as triggering auto-renewals of offers which could be time based/quota based etc

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