Digital Loyalty Manager

Monetize your ecosystem with immersive and personalized programs with our versatile
loyalty management system

Today, service providers’ ecosystem is a fabric of competitors, partners, and third-party suppliers, where one party no longer owns the customer relationship. With newer competitors, new business models, lower switching costs, unique and varied channels and customer experience as a key determinant, it is imperative for Service Providers to retain and tap the existing subscriber base to drive customer experience and profitability. Tecnotree’s Digital Loyalty Manager (DLM) provides you with highly evolved loyalty management capabilities.

It is a platform to cater to the requirements of Service Providers to reach out to subscribers and promote customer stickiness and lifetime value through Loyalty program management. DLM is highly agile cloud-based system that allows providers to identify and reward different segments of customers on real-time basis to create and execute successful loyalty programs with ease.

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FUTURISTIC

Business
BENEFITS

ORGANISED

Gain unfair competitive advantage

  • Increase Customer engagement
  • Promote Brand advocacy & affinity/li>
  • Influence buying behavior
  • Gain incremental Lifetime value of Customer

Simplify User experience

  • Easily configure complex loyalty programs
  • Empower users with Intuitive User interface for seamless experience
  • Create and manage collaborative loyalty programs

Simplify User experience

  • Easily configure complex loyalty programs
  • Create and manage collaborative loyalty programs
  • Empower users with Intuitive User interface for seamless experience

Deliver world class customer experience

  • Gamification of programs to increase engagement
  • Flexibility in terms of earning and redemption of points
  • Reduce seasonality & price comparison

Garner customer & behavioural insights

  • Make Informed Decisions with AI backed insights
  • Create personalized programs for customers
  • Prevent fraudulent activities related to loyalty rewards

Garner customer & behavioural insights

  • Make Informed Decisions with AI backed insights
  • Create personalized programs for customers
  • Prevent fraudulent activities related to loyalty rewards
 
45%
12times

40%
10%

Use
CASES

 

Loyalty Program

Earn Points

Customer lifetime value

Customer Tiering

Customer churn score

Burn Points

 

RESULT-DRIVEN

WINNING

 
 
 

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