Digital Order Management

Deliver NextGen digital services at ease and fast track your Order-to-Cash Journey with
AI Powered Centralized Order Manager

An Industry-leading, catalogue-driven order manager, designed to deliver new age digital services faster than ever and improving the Order-to-Cash journey. It supports end-to-end product, service and resource model from a single console along with associated fulfilment configurations for various businesses - B2B, B2C, marketplace or traditional telco businesses. The Order Management capability encompasses many user friendly features to ensure smooth processing of orders ranging from in-flight order change, integration with external catalogue, product lifecycle modelling and full order tracking visibility.

It supports cloud-native implementation broken down into microservices that uses TM Forum complied open APIs & eTOM Business Framework certified processes for order validation, decomposition, enrichment and orchestration of complex workflows & journeys. It also uses machine learning to automate the entire process from creation to fulfilment of orders, reducing operational expenses and optimizing overall order delivery cycle.

With fully automated order manager, DSP's can focus on creating innovative offerings for their customers, creating lifestyle bundles and run day-to-day operations smoothly, without worrying about order fallouts.

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FUTURISTIC

Business
BENEFITS

ORGANISED

State-of-the-art Catalog Driven Order Management

  • Configurable & Reusable Workflows
  • Support for full PSR model configuration
  • Full product lifecycle modelling

Flexible Order Processing

  • Real time processing
  • Inflight Order Change further reducing order fallouts

Flexible Order Processing

  • Real time processing
  • Inflight Order Change further reducing order fallouts

Pervasive Order Lifecycle Visibility

  • End-to-end order tracking visibility starting from acceptance to fulfillment
  • Real time dashboard for order processing

Accurate Order Fulfilment & Order Fallout Management

  • Seamless reference with external catalogue for cross verification of business rules with respect to Product, Service & Resources (PSR) configuration
  • Accurate Order Fulfilment & Order Fallout Management

Accurate Order Fulfilment & Order Fallout Management

  • Seamless reference with external catalogue for cross verification of business rules with respect to Product, Service & Resources (PSR) configuration
  • Accurate Order Fulfilment & Order Fallout Management

AI driven order management capability

  • Fraud detection & prevention during order processing
  • Predictive order fallout preventions
  • Order Orchestration optimization via machine learning

 

Use
CASES

 

VSaaS/VMaaS

5G Marketplace fullfillment

Colocation

Dedicated Internet

Digital Classrooms

Hospital Management Software

IP Based Communication

Leased Line

MPLS

Smart Metering

Teleradiology Management

 

RESULT-DRIVEN

WINNING

 

stc

 

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