Transforming Patient Experiences with Connected Healthcare


Transforming Patient Experiences with Connected Healthcare

Healthcare, if you think about it is purely data - vital signs of a patient, their clinical data, medical history, diagnoses, medications, treatment plan, test results, etc. What if this data could change hands easily and quickly? If different specialists could look into the data and provide their expertise on time, what change will it bring to patient care?

Improved diagnosis, monitoring and treatment

Better connectivity in healthcare would hugely contribute to its efficiency. It will make organizations make better use of medical devices and digital technologies including AI and machine learning in spotting and treating diseases. Improved connectivity can drive better decisions and clinical outcomes. Moreover, it can also allow patients to have access to their medical data in a usable format.

Long-term trends such as increasing healthcare costs along with short term factors such as the COVID-19 pandemic are driving the need towards digitalization. Therefore, healthcare professionals are understanding the importance of connected tools and what impact they have in healthcare experiences.

Challenges and Interventions in Healthcare

Limited implementation of Telecommunications broadband smartphones and technology application services are among the main challenges when dealing with tech-first healthcare system and its connectivity. However, a rapidly developing digital infrastructure is helping us work towards a connected and digitalized Healthcare. The matrix below identifies key challenges and intervention in the telecommunication health care space.


Providing personalized, preventive Diagnostics with zero touch

5C Network is a digital platform of radiologists providing diagnostics as a service with the following enablers:

  • As a system of records: It would reduce reporting time and facilitate easy sharing of reports within the hospital ecosystem. It will reduce wait time for patients and make emergency case reports available in near real-time.
  • Digital network of radiologists: would make 2nd and 3rd opinion healthcare diagnosis improve, with an increased availability of a broad range of specialists in every field.
  • AI as a productivity tool: The platform algorithmically assigns each case to the most suitable radiologist available, from among the 280 radiologists on the network currently. The notified radiologist gets a patient’s clinical history and field doctor’s observations along with the scans. This improves the productivity of radiologists by the speed and efficiency with which they can assign and prioritize scans.

Embrace the next-generation technologies 

Technological innovation within healthcare has accelerated thanks to IoT, unparalleled connectivity, cloud computing, AI, and more. These advancements are creating a shift in the method of treatment by making connected medical devices and software an inherent part of users’ lives. They have a massive impact on the interactions between the medtech-companies, CSPs and healthcare enterprises. Since patient care is now moving outside hospitals, there is accelerated consolidation of health systems across the globe, which brings out more opportunities for connected healthcare.

GE Healthcare has been working with healthcare enterprises like large hospitals and med-tech companies that are looking to invest in smart device and edge capabilities. For example, GE has collaborated with Verizon to install 5G ultra wide band network – which provides a broad area of network for patient care that is moving outside hospitals at an accelerated pace. These trends are deciding how the interactions will be managed between Patient, Nurses and Doctors via technology services creating deeper centralized decision making.

Zero Touch Care through Connected Devices

Slow network speeds can be a huge problem for remote healthcare services. It’s not only frustrating but can also cause delay in diagnosis and poor quality of patient care. So, it’s no surprise that healthcare is one of the most promising markets for 5G IoT services. The range of 5G IoT -enabled healthcare services can vary from remote patient monitoring, guided biopsies, remote surgeries to connected ambulance services.

Connected Digital Health in Moments

Tecnotree Moments is an innovative offering that delivers a business-to-business to any (B2B2X) market experience, empowering companies seeking to fast-track digital transformation and expanded global business opportunities. It uses 5G marketplace, lifestyle bundling, partner lifecycle management, multiparty settlements, AI chat bot subscription management, identity management and direct customer billing on a microservices enabled architecture to convert ecosystem partners into instant revenue generators; resulting in opportunities to access double digit growth across multiple regions, including Africa, the Middle East and LATAM, APAC.

Moments for health care consolidates a connected ecosystem of healthcare products and services to drive seamless digital patient experiences

Digital Health Ecosystem

  • Hospital Management Software
  • Telemedicine Software
  • Lab-information Management
  • Physician Management
  • Pharmacy Management
  • Teleradiology Management
  • Ambulance Management
  • OEM Equipment
  • Insurance Management
  • Homecare Devices

Connected Health Outcomes

  • Help doctors make better and more informed decisions, quickly
  • Connecting radiologists to hospitals and diagnostic centres, accurate reporting, and reduction in reporting time
  • Easy sharing of reports with surgeons and referring physicians and anyone in the hospital ecosystem on health care platforms and mobile apps
  • Reduce wait time for out patients
  • Rapid emergency reporting
  • Get emergency case reports for in patients any time of the day
  • Increase sales and reach by marketing with availability of a broad range of specialists

Created on: 20-July-2021

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