
Accelerate Digital Transformation
while bridging legacy
Surge ahead with omni-channel customer experience and revenue growth powered by
microservices-orchestration and open APIs architecture reusing legacy systems
Built with open-source technologies, Surge is an innovative and modern age offering that empowers CSPs to fast-track digital transformation bridging the legacy services in the existing environment, thereby, ensuring business continuity.
Surge comes in three different solution packages to suit the business needs of CSPs of all sizes, empowering them to create world-class customer experience and grow revenue.SURGE Services
Fast-tracks digital transformation with open APIs wrapping existing legacy services, allowing creation of new APIs on top with microservices-orchestration and exposing & monetizing metered APIs through an API Gateway. ‘Surge Services’ is a low-code platform that allows CSPs to design & manage processes while keeping a check on the bottlenecks.
SURGE Xperience
Created on top of Surge Services, it includes two out-of-the-box enablers – Customer 360 and omni-channel enabler, helping CSPs to develop a robust omni-channel customer experience with a 360-degree view of subscribers across all business lines connecting to legacy platforms, as well as a state-of-the-art self-care application that reduces cost of Customer-Care.
SURGE Revenue
Created on top of Surge Services, it includes Digital Partner Relationship Manager that empowers CSPs to open new monetization opportunities by creating an ecosystem with partner offerings. It enables CSPs to on-board new partners, aggregate, bundle and sell partner offerings as well as supports the management of complex multi-party settlements.