MVNOs are turning to market differentiation as a powerful strategy to navigate these challenges effectively.
By differentiating themselves from competitors, MVNOs can effectively attract and retain customers amidst intense competition.

The delayering of MVNO business models can be achieved by drawing a line between ServCo and NetCo, so that each group of businesses can operate effectively based on their own capital and operational expensing models. In this way they may stand out from the other and take advantage of growth and opportunities. NetCo and ServCo can collaborate to take advantage of technologies like private 5G networks and Open RAN in ways that benefit both groups and foster their innate symbiosis.

Panel Details

Implementing AI | 18/06/2024 at 13:30

A New DNA Track | 18/06/2024 at 12:00

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Delayering Telco:
NetCo - ServCo Pioneering
NextGen MVNO Services

The Mobile Virtual Network Operator (MVNO) market structure is a dynamic ecosystem comprising several key players. Mobile Network Operators (MNOs) provide the foundational wireless infrastructure, while Mobile Virtual Network Aggregators (MVNAs) purchase and resell network capacity to MVNOs. Mobile Virtual Network Enablers (MVNEs) supply the technical infrastructure and services that MVNOs need to operate efficiently. MVNOs, the customer-facing entities, offer mobile services using the network capacity from MNOs, facilitated by MVNAs and MVNEs. This interconnected system allows MVNOs to focus on market differentiation, MVNO growth strategy, and customer service, fostering innovation and competition in the telecom industry.

Expanded Portfolio

Composable BSS suites supported by TMForum-compliant interfaces and processes like the Tecnotree Digital BSS suite would be an essential element of any NetCo and ServCo business to drive effective monestisation and manage customer relationships.

Customer References

Tecnotree's comprehensive digital marketplace solutions, have successfully introduced new digital services quickly and cost-effectively. Our full digital stack deployment, including mediation, provisioning, and billing systems, has enabled NUH Digital to deliver an exceptional end-to-end customer experience. With 350k subscribers, NUH Digital is poised to continue our growth in the Edutech services market.

Transforming Telus’ digital capabilities, accelerating business growth, and improving operational efficiency. Tecnotree applications have simplified and automated existing processes, enhancing agility and driving success in Telus’ Go East strategy. Serving over 500K Enterprise and Consumer subscribers with a robust and flexible digital ecosystem.

In collaboration with B-Tel, Tecnotree enabled to extend B-Tel’s MVNO platform to reach 500k active subscribers within three years. Tecnotree's vertically integrated solutions have enabled to grow our offnet customer base by bundling partner services, offering a comprehensive B2B2X marketplace, and optimizing our customer management and billing systems.

Serving 2 million active subscribers with PanAfrica Broadband’s MVNO platform, Tecnotree’s robust CRM, product catalog, and convergent billing solutions have enabled seamless service bundling and efficient operations. Tecnotree's innovative solutions have empowered to deliver unparalleled value to customers and partners.

Delayering the business: is breaking up key to telco growth?

Navigating the MVNO landscape presents unique challenges, from dependence on MNOs and regulatory complexities to fierce competition and low ARPU. Tecnotree offers innovative solutions tailored to overcome these hurdles, enabling MVNOs to differentiate themselves through creative service offerings, niche market targeting, enhanced customer experiences, and strategic partnerships that drive growth and success