Products / Digital Order Manager
Manage your end-to-end customer orders and boost your customers' experience
- Embrace your digital journey with effective automation
- On-schedule deliveries and fewer errors lead to happier customers
- Lower costs with a single platform
Allows you to design comprehensive order delivery processes with baseline schedules and target delivery dates and at the same time manage organisational and technological complexities.
You can re-use workflows via workflow libraries and nesting methods - this helps you to create best practices and save time.
You can modify inflight orders and execute automatic rollback logic to restore the order environment. Also supports order jeopardy to indicate a critical customer service delivery. This keeps you on top of the situation all the time.
With Digital Order Manager, you get a single, low-cost hardware platform. This means both lower investment and operational costs.
You can serve multiple organisations and re-use is efficient, especially in a multi-partner ecosystem.