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Tecnotree expands its Managed Services Operations with an order from an operator in the Middle East

Tecnotree Corporation
Press Release
27 September, 2012 at 8.30 am EEST 

Espoo, Finland – Tecnotree has received an order from a leading multi-national telecommunications group to supply Managed Services Operations in the Middle East. The Managed Services operations shall comprise both onsite and offsite functions and render services such as service desk, operations and technical support, reactive incident and problem management, proactive service level management (including monitoring and applications management), and billing. The order is valued at USD 0.9 million in 2012.

“In line with our strategy to develop new innovative models for providing value to our customers this order well demonstrates Tecnotree’s capabilities to take a more holistic and proactive role in supporting our operator partner’s business success,” says Mrs Padma Ravichander, Chief Delivery Officer of Tecnotree. “The continuous pressure to improve operational efficiency and enhance customer experience encourages operators to outsource their business IT services to trusted managed services partner and allocate their own key resources to core business processes.”

Further information
Georgina Heaume/Helen Gough at Liberty Communications
, tel. +44 (0) 207 751 4444, tecnotree@libertycomms.com

Distribution
NASDAQ OMX Helsinki Ltd
Main Media
www.tecnotree.com

About Tecnotree
Tecnotree is a global provider of a broad range of telecom IT solutions focused on charging, billing, customer care, messaging and content services. Tecnotree empowers communication service providers to create and monetize a broad marketplace of digital services, and augment value across the customer lifecycle. Acknowledged for agility and commitment, Tecnotree has more than 1000 employees serving over 100 operators globally. Tecnotree is listed on the main list of NASDAQ OMX Helsinki Ltd. with the trading code TEM1V. For more information on Tecnotree visit www.tecnotree.com