Tecnotree’s comprehensive product and solution portfolio is complemented by our worldwide maintenance and support services.
Tecnotree’s comprehensive product and solution portfolio is complemented by our worldwide maintenance and support services. Our deep knowledge of IT Service Management best practices and the processes used by operators guarantees
a perfect fit of our services portfolio. Our maintenance and support service oﬀering ensures that you get maximum value for your investment through the correct mix of local and global services. At Tecnotree, we pride ourselves in our ability to provide the highest level of service by utilizing our strong and global experience to deliver maintenance and support for the real time business critical systems around the globe. We utilize world class IT Service Management tools to provide seamless services, customer specific actions and transparent reporting against agreed service levels. Our 24/7 Regional Service Desks with Incident Management and service monitoring are able
to guarantee proactive services, thereby maximizing your return on investments. Our experienced and dedicated service support and service delivery teams are ready to serve you 24 hours a day, 7 days a week and 365 days a year according to enforced Service Level Agreements.