Tecnotree Recognized by Gartner® Magic Quadrant for AI in CSP Customer and Business Operations
Magic Quadrant for AI
in CSP Customer and
Business Operations
Tecnotree recognised as a Visionary in 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations
Ready to see why Tecnotree is shaping the future of CSP customer and business operations with AI-driven engagement and campaign innovation?
Which to us mean Future-ready CSPs need AI at the core. Discover why Gartner positions Tecnotree as a Visionary shaping the future of customer and business operations.
Why This Matters
AI is no longer an option for CSPs – it’s the foundation of future growth.
The Gartner 2025 Magic Quadrant™ is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. To us Being recognised as a Visionaries validates Tecnotree’s mission to:
Tecnotree’s AI Advantage
Our AI-native platforms empower CSPs to transform the entire value chain:
A drag and drop, genai enabled multi-experience platform that enables real-time engagement and personalised journeys, redefining how CSPs interact with customers.
Together, these solutions enable CSPs to:
Deliver hyper-personalised, GenAI-driven customer experiences
Tecnotree Moments Experience Manager
Ensure trust, fairness & governance with explainable AI (Certifai)
Enable scalable, agile operations powered by Open APIs & ODA
Drive ecosystem-led digital growth across markets
Tecnotree Moments Campaign Manager
A powerful, AI-driven campaign orchestration tool that allows marketers to design, launch, and optimise personalised campaigns and promotions with advanced analytics, ensuring faster time-to-market and measurable ROI.
Sensa AI is Tecnotree’s intelligence platform that powers digital telcos with scalable AI, AIOps, and built in AI Agents. It automates operations, optimizes performance, and enables real time decisioning, personalized engagement, and autonomous workflows helping CSPs become truly AI native.
Sensa AI
Reimagine customer journeys with intent-driven engagement
Automate & scale campaign execution
Unlock revenue growth through precision targeting
Build regulatory-ready, future-proof AI ecosystems
Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Will Rice, Mounish Rai, 26 August 2025
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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Tecnotree.
Certifai
CertifaiAI is Tecnotree’s trusted AI governance platform that ensures compliance, transparency, and fairness across AI systems. It provides explainability, bias detection, and continuous monitoring enabling CSPs and enterprises to adopt AI responsibly while meeting global regulatory standards
